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Important Notice

The Practice has been informed by the Health & Social Care Board that some patients have been contacted by “bogus callers” claiming to be linked to the Practice in order to sell products or extract financial information including bank details.

If you receive a call of this nature, DO NOT disclose any personal information and contact the surgery immediately.

Out of Hours

LAGANDOC, the local out of hours provider, looks after the urgent needs of patients from 6.00 pm to 8.30 am weekdays, and 24 hours at weekends and bank holidays.  Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.


Appointments can be made through reception. Telephone 028 9260 3111 or via this website with your login (ask at reception for details). Normal appointments are for 10 minutes only and cannot accommodate two people unless prior agreed by the doctor.  Please note that appointments that will require longer than 10 minutes such as minor surgical procedures or private medicals are not appropriate to book online and should be booked by telephone.

Repeat Prescriptions

You can order you repeat prescriptions 24 hours a day, 7 days a week, on the 24 hour repeat prescription line (02892603111 option 1) or through this website with your login (ask at reception for details).





calendarTo make an appointment, please telephone reception (028 9260 3111) between 8.30 am and 6.00 pm.

Normal appointments are for 10 minutes only and cannot accommodate two people unless agreed by the doctor.

Patients are registered with the Practice rather than an individual doctor. You may consult with any of the doctors by making a routine appointment. When making an appointment, you can express a preference for a particular doctor. If your specified doctor is fully booked or unavailable due to absence, this will be explained to you and you will be offered an appointment with one of the other doctors.

Interpreter services are available for patients whose first language is not English and for patients who have a hearing impairment.  Requests for these services should be made through reception at the time of booking your appointment.

Appointment Delays and 10 Minute Intervals

Patients Late - Poster

Urgent Problems

Urgent appointments are available every day and should be requested as soon as possible after 8.30 am.  This will be with the first available doctor and may not be with the doctor of your choice. Please use this service with consideration. Try not to ask the doctor about problems which are unrelated or can wait.

Treatment Room

Limited nursing services are now provided by appointment in Treatment Room 1 on Level 2.  Routine blood testing, blood pressure checks and urine testing are now carried out without an appointment in the Blood Room on the ground floor of the Lisburn Health Centre.  Please contact reception staff for further details

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