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Important Notice

The Practice has been informed by the Health & Social Care Board that some patients have been contacted by “bogus callers” claiming to be linked to the Practice in order to sell products or extract financial information including bank details.

If you receive a call of this nature, DO NOT disclose any personal information and contact the surgery immediately.

Out of Hours

LAGANDOC, the local out of hours provider, looks after the urgent needs of patients from 6.00 pm to 8.30 am weekdays, and 24 hours at weekends and bank holidays.  Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.


Appointments can be made through reception. Telephone 028 9260 3111 or via this website with your login (ask at reception for details). Normal appointments are for 10 minutes only and cannot accommodate two people unless prior agreed by the doctor.  Please note that appointments that will require longer than 10 minutes such as minor surgical procedures or private medicals are not appropriate to book online and should be booked by telephone.

Repeat Prescriptions

You can order you repeat prescriptions 24 hours a day, 7 days a week, on the 24 hour repeat prescription line (02892603111 option 1) or through this website with your login (ask at reception for details).




Important Information

If you wish to order your repeat prescription online you will need a login and password. For security reasons you must come into the Practice and register for your personal login and password details. This registration process should only have to been completed once, thereafter you should be able to order your repeat medication online as and when required.

If you have a login and password then click here to order your prescription

orange_pillsRepeat Prescriptions

Requests for Repeat prescriptions may be made in person, online or by telephone / fax request to Reception. If you find it difficult to come into the surgery during opening hours, you may wish to use our chemist collection service.  Please see below link for futher details.

There is a 24-hour answer phone for making requests for medication.  Please use this service rather than ringing the main Reception, if possible.  Telephone 028 9250 1289 or send a fax on 028 9266 1335.

Requests for repeat prescriptions are dealt with as quickly as possible, but we cannot guarantee that they will be ready for collection until one clear working day after your request. Please plan in advance when you need your repeat prescription, as there is not always a doctor available to sign prescriptions.

Hospital letters, which require us to issue you with medication, are treated in the same manner as repeat prescriptions and we need the same length of time to prepare them.



Following guidance received from the Health & Social Care Board we have decided to make changes to the system for ordering prescriptions.   You can read more here

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